Thank you @trochi_offical for coming in clutch with this super sweet suitcase which
by the way can fit just about your  whole life in it! 

High durability and sleek design luggage! Got quite a few compliments with this one.

Purchased luggage about 7 years ago for our daughter, recently on a trip from Vancouver to PEI a wheel was broken. I contacted Terry and the service was exceptional. I had no receipt there for no warranty however I was provided with a very reasonable fix that was cheaper then expected and a pleasant experience all the way along. Thank you Terry and Trochi Luggage.

All I can say is this is the best company to deal with when it customer service!!  Talked with Terry Jiang and he was super helpful in getting replacement wheels. This is second time Trochi have given replacement. What a great company to deal with and the luggage to top notch!!

Needed a replacement wheel for my daughter's suitcase. Went on the website and found that it was under warranty.Contacted the office in Richmond Hill and received the best customer service - Thanks Terry! - Just had to send a picture of the wheel and a copy of the receipt and a replacement was on the way.

Customer Service is superb and they stand behind their products completely. Beautiful luggage.  Buy with confidence.

Amazing customer service! He stands behind his products and ensures client satisfaction is a top priority.